فندق هلنان رويال

الخدمة رائعة

عند دخول الحديقة التي يقع بها الفندق، فقط أخبر حارس الأمن أنك تقيم في الفندق وأظهر أمر الفندق، ولا تحتاج إلى دفع رسوم دخول الحديقة. يتمتع الفندق بإطلالة رائعة، ولكن لا يزال هناك العديد من الأماكن قيد الإنشاء، كما أن عزل الصوت في الغرف ليس جيدًا جدًا.

This was an exceptional experience, starting from booking with Ms Marian, who was begond helpful from the first call, despite that we already had issues from another reservation platform, she was extremely helpful and professional, making sure she gives us all the support that we needed. The room was spacious with an amazing view, the staff were beyond helpful and thoughtful, a special shoutout to Nadia from the housekeeping team, she made our stay extra special. Everyone made sure we had a truly memorable trip. Thank you all, till we meet again soon xx

Otele girer girmez güler yüzlü personel bizi karşıladı. İkram olarak soğuk meyve suyu çok ince bir karşılama idi. Valizlerimizi otobüsten odamıza kadar taşıdılar. Oda tertemizdi. Ferahtı. Diş fırçası fırçasından tutun su ısıtıcısına kadar her ayrıntı bizi evimizde gibi hissettirdi. Görevliler çok yardımseverdi. İlgililere çok teşekkür ederiz.

I booked a non smoking room and has smell of smoke when I asked to change the room fady at front desk said it is full couldn't sleep from the smell of smoking the breakfast was a kios , not clean I wouldn't recommend for any one Although they send me a cake at 12 pm at night when they know that it was my birthday

Lots of green areas around